PRIVACY POLICY

Last Updated: July 2026

At Moven Global Limited ("Moven", "we", "our", or "us"), we are committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains how we collect, use, store, and protect the information you provide when you use our website or engage our services.

By using our website, you agree to the terms outlined in this Privacy Policy.

Information We Collect

Depending on how you interact with our website, we may collect:

Personal Information

  • Full Name
  • Email Address
  • Phone Number
  • Residential or Business Address
  • Pickup and Destination Addresses
  • Preferred Moving Date
  • Company Name (where applicable)

Quote Information

  • Type of service required
  • Property information
  • Inventory details
  • Uploaded photographs
  • Special instructions

Website Usage Information

We may also collect technical information such as:

  • Browser Type
  • Device Type
  • IP Address
  • Page Visited
  • Time spent on our website

This information helps us improve our website and customer experience.

How We Use Your Information

We use your information to:

  • Respond to enquiries
  • Prepare quotations
  • Deliver requested services
  • Communicate with you about your booking
  • Improve our services
  • Improve website performance
  • Meet legal or regulatory obligations

We do not sell your personal information.

Data Security

We implement reasonable administrative and technical measures to protect your personal information against unauthorised access, loss, misuse, or disclosure.

While we take every reasonable precaution, no online system can be guaranteed to be completely secure.

Cookies

Our website may use cookies to improve user experience and analyse website traffic. You may disable cookies through your browser settings if you prefer.

Third-Party Services

Our website may use trusted third-party providers such as:

  • Google Analytics
  • Google Maps
  • WhatsApp
  • Website hosting providers

These providers may collect limited information as part of delivering their services.

Your Rights

You may request to:

  • Access your personal information
  • Correct inaccurate information
  • Delete your personal information where legally permitted
  • Withdraw consent where applicable

Requests can be made by contacting us through the details provided on our Contact page.

Updates

This Privacy Policy may be updated periodically to reflect changes in our services or legal requirements.

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